Warranty Returns

Customers have the right to return their order within 30 days of purchase.
 

Unwanted Items

 
Only items that have been purchased directly from Wildskeeper through the Wildskeeper shop can be returned to Wildskeeper. Items purchased through Wildskeeper’ authorized resellers and distributors must be returned in accordance with their respective returns and refunds policy.
 
You can return product(s) purchased within 30 days and will receive a full refund (excluding delivery charges) as long as the product is not damaged, in the original packaging and product including any accompanying peripherals are returned in full.
 
Upon completion we will issue you a pre-paid delivery label to return the item free of charge (as long as the return originates from United States).  Once we receive your product(s), we will check that the product(s) is not damaged and a full refund will be issued (excluding delivery charges) to the original payment source.
 
Refunded payments may take up to 7 working days to be credited to payment source from date of issue.   
 

Faulty Items

 
Only items that have been purchased directly from Wildskeeper through the Wildskeeper shop can be returned to Wildskeeper. Items purchased through Wildskeeper’ authorized resellers and distributors must be returned in accordance with their respective returns and refunds policy.
 
In the unlikely event your product(s) arrive faulty or develop a fault in the first 30 days upon receipt you are entitled to a full refund or replacement product.  
 
After 30 days, we’ll replace or repair the product as long as it’s within the terms and conditions of our warranty.
 
To report a fault or issue with your product please email support@wildskeeper.com and one of our technical support team will be in contact to help you resolve any technical issues. In the event the issue cannot be fixed, a refund or replacement can be arranged using our online returns link below.
 
If you have any concerns about returning your order we would ask you email us or use our live chat option.

Still want to return your item?

 
Please email support@wildskeeper.com or give us a phone call (469)-454-0173.

Our company founded in 2020, located in a small and beautiful town of western United States. We are committed to providing quality assurance, but affordable products. We also value customer experience after sale. So if any problem during your purchase, please contact us in anytime.Thanks for support our small business!